I’ve had the same issue however I’ve never received my packages. 3 of my packages with a significant bake have gone missing once they arrive at this location. UPS might need to investigate their employees for theft. My opinion.
I have been given this excuse too. But I think they are supposed to be done with their route by 9, and if they're running late and can't finish the route by 9, they will put any excuse in the system of why it wasn't delivered. Happens at least once a week with deliveries to my business. I'd call them and ask for them to hold it.
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