Has anyone had a good experience here?

Scott Thornton | Oct 19, 2018 | Category: Car dealer

AutoNation Chrysler Dodge Jeep RAM Katy - All questions

Address: 21777 Katy Fwy, Katy, TX 77450, USA

Andrew Moczygemba | Oct 19, 2018

Absolutely not there are some quality people here, but the operation itself is below avg at best. I would recommend you to find another dealer.

Barney Tobar | Oct 18, 2021

Worst place everrrr! Both service and sales departments never return calls. Buy new cars & vehicles services somewhere else.

Stacey Allen | Oct 19, 2019

Terrible....we agreed in writing on price and repairs for a used car. I paid cash and was told 3 hours later it didnt pass there inspection. I looked at the mechanic report and found that the agreed upon repairs were going to cost them more than they thought. They found another bs way to back out of the deal.

May O | Oct 19, 2018

Sales side is cool. Service side has low customer service. They don't understand that their customers just paid big bicks on a vehicle. They would rather screw you over $30 then make you happy and want to buy another $30,000 car.

Kibret Powell | Oct 19, 2018

I had a great experience purchasing a car. Negotiated price with Derek before even stepping foot in the dealership.

homer9006 | Oct 19, 2018

I did.

Greg Villalobos | Oct 19, 2018

Yes we had a good experience in the service dept for transmission work.

Brandy DeLaFosse | Oct 19, 2018

I always have a good experience with this location

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