I really don't know how this ( insurance company) still on business, they after 8 months waiting denied my claim supposedly because their client had the right to pass, crossing 2 lines to make a turn in front of me it's so ridiculous even when I had made the police report and took my car to the body shop they told me to.
The company doesn't call you back and you have better luck getting in touch with the other persons insurance company. This place is a joke.
Hopefully you got an attorney
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