i have been unable to reach anyone at heartland vet supply by email, phone or website contact. have they gone out of business?

deanna seab | Oct 17, 2018 | Category: Pet supply store

Heartland Veterinary Supply - All questions

Address: 401 W 33rd St, Hastings, NE 68901, USA

Mintha J | Oct 17, 2018

We do apologize our call volumes are extremely high and we are trying everything we can to get all of the phone calls answered. We have not gone out of business we are working to get more people hired to help with our high call volumes. Again we do apologize.

Sue Mitchell | Oct 17, 2018

Who would know. Today, I have spent 1 hour on hold no one answered. You may be right.

Jack Linscott | Oct 17, 2018

I received an order from them about three weeks ago, but have had no contact since then My past experience has been that they are exceedingly slow in filling and shipping pharmacy orders. I complained loudly and often, which seems to have gained me a reputation, because they have improved their service with me. They even contact me to confirm shipment, and ask later if I was satisfied. I take that as a positive indicator that they want to improve their reputation.

Paula Benson | Oct 17, 2018

They are not very prompt with communication. I was very disappointed with their service.

John Lavelle | Oct 17, 2018

Not as far as I know. Have you double checked the phone number on the website

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