They charged us 35.00 for something and they refused to refund it and when we tried to ask what it's for they wouldn't tell us but I think they gave us oceanfront when we booked Oceanview but for some reason they didn't have the room for us so that's why we got the room we got. Usually they are nice but this time around they wasn't and it makes me not want to stay with them.
No. I had people smoking above me and beside me and told front desk and they supposedly told people no smoking in room or balcony. The next day, smoking again. When I checked out they asked me how my stay was and I said fine, except for the people smoking. I'm allergic to smoke and it physically makes me sick, they didn't say I'm sorry or offer me any type of compensation and I stay here all the time, not any more I'm not.
Thanks! Your answer is awaiting moderation.