Does anyone ever actually answer the phone at Tennessee Vital Records?

Rachel Doyle | Oct 16, 2018 | Category: Office of Vital Records

Tennessee Office of Vital Records - All questions

Address: 710 James Robertson Pkwy, Nashville, TN 37243, USA

MeMe | Oct 16, 2019

I have been trying to get through for months. Can't get a resolution to a death. Where does one go if they won't respond!!

Theresa H. | Oct 15, 2020

Look up "TN Vital Records email address" and click the first link that's not an ad. Something like "Contact Us." It will then tell you "I have a question about..." and give you some options. In my case, I needed my daughter's birth certificate, so I clicked on the one about birth, death and marriage certificates. The email address you need will immediately pop up and you can send a message. Please be polite, as I have worked in customer service before and it is rarely the service representative's fault about frustratingly long application response times. I got an answer the next day and my needed documents arrived in the mail within the week.

Valissa Cox | Oct 16, 2019

I highly doubt it! And no one calls back either!!! I’ve been trying for days now, left messages and no call backs at all!

Landon G | Oct 16, 2019

I have called since October of 2018. I haven't been able to get a birth certificate for my son who will now be a year old in Aug. Don't hold your breath with this place. I had to turn to a lawyer for answers.

Lolita Bryant | Oct 16, 2019

I also went to there website an emailed them they responded within a hour.

Demetriss Braswell | Oct 16, 2019

Try and email them they emailed me back after I sent it .

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