Can I volunteer there even thow I am a 11 years old

Good luck getting the Community Engagement Manager to contact you back. We completed two parts of the orientation process (there are 4 total) and she would never return my calls or emails to schedule the remaining orientations. Must not want help too badly in my book.

Yes

Email them and ask. Good Luck

You may be able to volunteer as a reading buddy. They have school kids that come in and read to the animals so they get attention and helps kids with their reading.