Same here! Couch delivered busted and nobody there gives a damn! The delivery drivers even left garbage in the front yard and driveway!
So we also bought a warranty. Over two months ago I called because the sofa was not holding up after only a few months. We sent in pics of the sofa and all info that was requested. We still have not been helped and no one is answering our email. I will be contacting the media about this soon. I will not just let this happen.
Wow who you talk to i work there and i see people get awsome deals
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