We have had consistent, excellent, service at Plaza Nueva Mexican Grill since it opened. The food is excellent and far exceeds the quality and taste of most Mexican restaurants in Greater Cleveland. If service is less than stellar, I recommend that you give them a second chance. Sherry M.
I have found that you get the worse service when the restaurant is slow.... We have been thru this same thing, we were going once a week but they act like giving you two bowls of salsa is a big deal, heck, one time she never even checked on us until we were ready for the check. We now drive further but there service is much better!!! Best of luck to the staff when the customers stop showing up
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