On their page it starts. "Please allow 24-hour notice should you need to change or cancel your reservation in any way. Same day cancellations and no shows will be charged $15 per seat. Seats may be transferred at any time to another performance. Any remaining balance, based on form of payment, will be kept on file with us as a house credit, to be used for future performances. This balance may be used for a future ticket purchase only and cannot be used as gratuity or for other purchases. In the event that you do not attend your scheduled reservation without notice, no exchanges, credits, or refunds will be issued. If a ticket exchange is made for a lesser price admission, no refund or credit will be issued for the difference. In the event of an exchange for a higher priced admission, the additional balance due will be collected by Alhambra Theatre & Dining prior to admission."
Thank you Winona! She is correct, that is our policy. Please just give us a call at any time and we can go over your options for rescheduling!
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