Hi Thais, our call centre hours are as follows: Monday thru Thursday 9am - 8pm (EDT) Friday 9am - 10pm (EDT) Saturday 9am - 11pm (EDT) Sunday 9am - 10pm (EDT)
Depends on when they are next to one.
Mall opens at 11am
Most likely when they open which is 11am however I didn't see workers at the customer service desk, I could be mistaken on that. I would just call the individual store you're looking to visit.
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