after emailing you guys the same question about 15 times and never getting a response, I come on here to ask now ... Why can't I withdraw my money??? Why can I do everything easily EXCEPT withdraw my money??? If not, please close my account. ASAP

Lito TJR | Oct 12, 2021 | Category: Financial institution in New York

Gemini - All questions

Address: 600 3rd Ave, New York, NY 10016, USA

D Lindsay | Oct 12, 2021

BECAUSE THIS IS HOW THEY OPERATE...You aren't the ONLY one.....I have seen literally hundreds have had to go the ugly route.....BBB or their credit card or bank to get their money back. I am in the process myself....I deposited funds, and over a week later, I can't get my money out because they say I am not verified...so either verify me or send the money back the same way you got it, Bank Transfer ACH.....

Gemini | Oct 12, 2021

Hi there. We apologize for the delay. Your withdrawals may be temporarily restricted for a few different reasons including a pending bank transfer, or account verification. More information on this can be found here: https://support.gemini.com/hc/en-us/articles/115005752503-Why-can-t-I-withdraw-my-digital-assets- If you are still not able to withdraw, please let us know and we’ll be happy to help. Thank you!

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