Address: 600 3rd Ave, New York, NY 10016, USA
George Carpenter
Updated 10/7/22: Posting here on Google did the trick and got Gemini off their chair and working to solve the restrictions they placed on my account. Today I was able to convert the BTC I had with them to dollars and withdraw the money. It cost me $500 in fees and losses in BTC value while Gemini held my money for 2 months. On August 11, 2022 I opened and funded an account with them. My account was restricted immediately after I funded it with $2000. As of 10/6/22 the account continues to be restricted and locked so I can't use it at all for any transactions. No withdrawals, no transfers. I have done the security update with them, sent my picture holding a dated card as they asked early on. Support is no help. I have opened a ticket every week since with no action on their part. Has anyone found a way to get their money back from Gemini? Please share with me. My next stop is NYPD.
Ronald Smart
I was locked out of my account with no merit, I have a sent several request , an only received these generic responses , I was then asked to download my I.D , I haven’t heard from anybody since. Gemini should not get away with this ,
Lin Cai
Rubbish
Milan Nikolic
My account access was revoked and I am unable to log to recover my funds. After unresolved email exchanges with "support" I am filling out a complaint with NYS DFS and calling my lawyer as a first step. This is unacceptable and I will take my hard earned money elsewhere.
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BECAUSE THIS IS HOW THEY OPERATE...You aren't the ONLY one.....I have seen literally hundreds have had to go the ugly route.....BBB or their credit card or bank to get their money back. I am in the process myself....I deposited funds, and over a week later, I can't get my money out because they say I am not verified...so either verify me or send the money back the same way you got it, Bank Transfer ACH.....
Hi do you still need help with your lost funds?
The only way to contact Gemini is email. Went to 600 3rd ave and no one isn't allowed to visit the office.
Did you try the federal trade commission
What da hell?!!! Walking them to their deaths , I see! Pretty bold move coming from the ,"the Facebook"twin$. - founded operation that proudly, rather ridiculously, and without a god damn break in their mass chanting "onward and upward"side of things, eh!??
On the mobile app, you can tap “Ether” then tap “buy” and select if you want to place a one-time trade or a recurring order. Then just enter the amount you’d like to purchase :) Let us know if you have any other questions!
If your bank is not listed under “Automatically link bank account,” you can select "Manually link bank account" to enter your bank details including account number and routing number. We also offer the option to buy crypto with a debit card!
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