Def schedule an appointment. They are a little bit out at this point but once you are there they move quickly
Their website says walk-ins are available but I have been there early morning. But they don't let you in instead they help you make an appointment. Most of the appointments are for 2021.
Making an appointment is your best bet. You should be fine as long as you make an appointment and arrive at least 30 minutes before your scheduled time. Not sure if walk-ins are even available now, but it's always super busy, so you're better off making an appointment at a time where you're available.
Your Google map should have an indicator of " busy-ness" if you click on the location you are interested in. Otherwise, there is no other indication of a best day or time. It's kind of always busy😁
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I have got an appointment for 6 PM, but online hours are for 5 pm. WOuld the office be open?
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