Hello Mr. Marcello, We are sorry to hear about your experience. We appreciate your feedback and hope you give us a chance to resolve it. It sounds like the tuner is malfunctioning. Please reach out to us at your earliest convenience so we can trouble shoot over the phone and set up a trouble call if necessary. There is no charge for the trip when the issue is related to our equipment. Thank you for the message, we look forward to hearing from you. Stephanie Kemmerer Adams Cable Service
Lol...I see that more than the channel
Where are you seeing That? We need more details.
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