I have been there only 3 times and i may have different opinion for the taste of food but servers have been nice every time
No If its happen with you might be that place is packed or they have short staff. Most of the seevice is good.
Food is good but customer service can be better. Not a disappointing but certainly needs improvement.
My experience was very good. We were seated immediately although the restaurant was very busy and almost full. The server took our order very quickly the food was also brought out to us quickly. The food was spectacular. Although a little pricey, Bombay Chopsticks will be one of my regular dining spots.
John - it is not a norm for them to ignore customers. As a tradition, we go there for all family birthdays/anniversaries and have not had this problem.
Most of the servers are not outgoing and tend to be softspoken. No excuse though for ignoring. The Menu and quality of the food has improved significantly from when they first opened.
They don't normally ignore customers but i wouldn't go to a place again if they don't treat customers with respect.
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