Worst case scenario if you have a old cartridge you can pop off mouth piece then with tweezers remove the little plastic nipple heat up the cartridge that has some left maby with a blow dryer not hot warm enough to get it to flow and carefully pour it into the working cartridge then reassemble
I would make sure my own was charged and connections clean , then if problem continues call on Tuesday.
Just use a q-tip and rubbing alcohol. Hey one end of the q-tip soaked with alcohol, scrape along the sides I'd alcohol bottle and clean the battery connection. Then take the dry end of q-tip and dry it out. It will pull like it never has before. Careful,lol.
Buy More or what Pen are you using is it Charged
I had a problem with my cartridge and they replaced it with a new one free of charge and allowed me to keep my cartridge.
Call them.
Blow on the bottom of it. always works for me :)
I would take it back to show them. Remember they are open on Saturdays but closed Sunday and Monday.
Make sure it is charged but mine has stayed charged a very long time so. If its not to old they might exchange it. I always keep my receipts. Did u get the pen from pharma cannis? U need to use there's.
Always call them directly quotations. .it's legal now!
First thing they told us was to call them with any issues with the vap. That way they can tell you whether or not they will exchange it at all.
Call and Let them know. I know when I was there 2 weeks ago they said they were having problem with the vape pens and were replacing them.
I would try plugging it in and then try a new cartridge
Try to warm cartridge by hand to rewet wick
Clean with what? Alcohol?
Take apart. Clean the end of the battery and the cartridge.
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