Fichte, Endl, & Elmer Eyecare

Matt Ank

Everyone is always so helpful with eye exams, it was a no brainer to go right back when I decided to get PRK in both eyes. They make the process so simple and easygoing it takes any nervousness away. Before, during, and after they've been on point everytime with no hiccups. Thanks to everyone, especially Dana and Alyssa for being so responsive! Very happy with both experiences and all my visits 😁

Jamie Winchester

I went to them for years but then my insurance stopped taking them. I went elsewhere where the eye doctor explained I had trace hemorrhaging. hgb A1c was now 7 but while I was going to Fichte I was having eye hemorrhaging an they never even told me. I actually am very greatful my insurance stopped taking them an I was forced to move on. What's sad is I even would ask questions because I'm a diabetic an blindness runs in my family an they'd always tell me everything's fine....it really wasn't!!!People be careful. If I wasn't concerned about my diabetes an changed my diet I would be blind by now an sadly Fichte knew I was hemorrhaging an never yold me. Sad bit true story. was now under

Ned G

This brings me no joy. I was a patient of this establishment for 10+ years. Between my wife and I thousands spent on eyeglasses. Knowing they were very pricy, we stayed loyal in the optical department because I built a relationship with the team and I felt comfortable. Always liked the Doctors that took care of us. First class all the way. I had to cancel an appointment a few weeks ago because I started a new job. Yesterday (5/25/2022) I call to get an appoint. because my eye is giving me issues because I need my yearly dry eye plugs installed. They would not even schedule an appointment for me because I did not have the insurance information yet that goes into affect 6/1. I stated do not worry I will have insurance and when have you ever had an issue with me paying? look at my records. Still sorry we cant schedule you. I called back today (5/26/2022) and still same response. I say hey, can you use my Affordable Health Care act insurance to use as a place holder until I get in? I was told no because they do not even take it. I will have to wait. Well my eye feels like sand got tossed in it from being dry. So I called Atwall. Took my info and said have the card when you come in and I see them the 1st week of June as a NEW patient and eye exam. I explained the whole story and the women could not believe it. So much for any kind of loyalty. Not that I matter but, I know I will need Cataract surgery someday and they just lost that revenue, My wife's, future visits and eye glasses. Any kind of referral. Im done. All as I can say is WOW!

Patrick Maggio

I've always had great care during my eye exams. At the eyeglasses sales department the best I've gotten is indifference. Slow service, spotty knowledge of the product and insurance coverage and the general feeling that they don't care. Before I've been told that they are "separate" then the eye doctors. Today I was told they are the same company. I won't be going back