The website and app are having a couple of problems with the seating. Your best bet is to actually go in and not call. There's, you can purchase tickets as well as concessions. The only thing with the seating is, there are still social distancing rules in effect. But once in the theater your group can still sit together. Just as long as there is an open seat on either side of your group for the next group.
It is best to call and ask for help. This question section on Google is for other non workers to answer questions. You most likely won't receive an answer from the establishment on here.
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