If you are a resident or employee of a rent-restricted multifamily property overseen by CHFA we suggest you first report the issue to the onsite personnel. Then, we suggest you follow the property’s grievance procedures. Grievance procedures should be available in the property’s front office, and a copy can be obtained from the onsite personnel. If the property does not have grievance procedures available, or if your voiced concerns are not addressed, please contact CHFA’s Resident Line at 303.297.7442 to report the incident. For more information or to anonymously report a concern to CHFA’s Lighthouse Tracking system, please visit https://www.chfainfo.com/contact-chfa.
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