Why do I have to sit The drive thru for 45 minutes. And end up late back to work because I’m stuck In The drive thru. You will never get my service again. So thanks.

Oof, that sucks. I feel like you should be able to contact the management there and tell them about what happened so they can compensate you! Sorry you had a bad experience though. Mine was stellar and yours should have been too.

Complain to main headquarters!

I can write you a note if that would help with your boss

I would complain to the management about this and I'm sorry that you had this bad experience! I've been there numerous of times and that has never happened...