Who else comes for a set appointment and no doctor comes in the room till a hour later 😂 & On hold for a hour to make an appointment ? Like seriously a joke . People have lives but okay 💯

I have never had that problem unless there's an emergency happens and yes I've been on hold for maybe 30 minutes and that's too long but we have to start complaining to the supervisor or maybe we need to start a petition I'll sign and I'm sure alot of people will We Matter Too!!!

They have quality Physicians! Unfortunately being located in Harlem and that they allow walk-ins, some of the people who have addiction problems carry on because they will not get a script for Opioids or Benzodiazapans. However, they will treat you regardless of insurance. A lot if Doctors are from Mt. Sainai. They have saved my life. The only thing that really bothers me is their high rate of turnover because of micro- managing by the higher ups! In addition they don't have enough people handling the phones! It's quite annoying. Bottom line is you won't get better health care anywhere.