I went there for a 12pc mix but they didn't give us no breast and the Mac and cheese and okra was so burned we couldn't even eat it.and they said its nothing they could do about it unless we came all the way back in this heat. never AGAIN..

I would have took it back and called corporate because if we aloud then to keep giving us bad customer service that's going to become there standard

I would never go to Church's Chicken every night I see rats and mices it's so dirty place to go. The first thing the outside got to be clean and it's not behind the trash cans it's a mess that's why I seen all the mouses are running around .. they need to do something about that

Okay so I went back and they gave me 20% off but this time I got 2 biscuits but I paid for 4 they gave me gravy but no mashed potatoes and the jug of juice was water down.... I can see why they gave me 20% percent off because they only gave me have half of my food.... smh they should be ashame

It may depend on which one you go to.

Call corporate office you can Google it we need to start calling the corporate in order to stop these companies from hiring bad employees

Ok... But still I would take it back as soon as I could... With receipt