I enjoy an Americano when it is made correctly.. However, there are times when it is on point. I see the caramel coloring and the tastes is great. Then there are times I don't. Then it tastes like watered down coffee. What is the problem?

Just a reminder, If the item is made incorrectly you can always have them make it right. 😊

Could be a number of things... The espresso machine may not be calibrated and it may not be pulling the shot over the proper amount of time. Could be that the shots are being poured, but then sitting too long before the water is added. Could be the incorrect proportion of water to coffee.

Its probably due to the espresso machine. Sometimes the esspresso can be less intense after a clean cycle on the esspresso machine. A clean cylce is just really hot water through the spout, clearing any coffee or anything that would be blocking it. So the left over water from the clean cycle can dilute the esspresso. If this ever happens you can just ask them to remake it, as they will do so for free.

Could be some people just dont care and are doing it on purpose.