Why is this the worst popeyes in Cincinnati area. Drive though always 15 to 10 mins wait(also at 3pm was told to come inside because there was a shift change, in the rain yet!). The chicken is poorly

Recently was there for a Postmates order yeah, the smell was awful employees were very rude when I asked them about cleaning with drive-thru window and the counters because they were disgusting ! Employees were rude. One employee was rude enough to say she's talking about cleaning she act like she wants a job here! My answer to that employee , no I don't want a job there but I do expect a certain level of cleanliness from a restaurant that I'm picking food up from

I've ALWAYS had problems with this Popeyes CHICKEN from rude employees to cold food so I quit going there a year ago go to the one in Fairfield excellent services food is hot and good