Popeyes Louisiana Kitchen

Jessica Schaefer

If I could give zero stars, I would. I have never in my life had such poor customer service. I Door Dash on the side to help make a little extra money. So I came to this location for a $3 order, which is already frustrating to begin with. Sign on the door says dining room open. I try to go into the lobby to pick up the order - as most restaurants have a pretty efficient door dash pick up method - dining room door is locked. I go around to wait in the astronomically long line of cars. It takes a solid 5 minutes before the customer at the speaker even gets addressed. I decided to pull around to the window to simply ASK what the pick up method for door dash is. At that point I am met by the one employee working, and she could not have been more rude. I politely ask what the door dash pick up process is, as the signs posted indicating the dining room is open, is very misleading. She tells me that I must wait, I even say "should I go back around through the line?" She says to just pull up and she will get it to me. Only THEN, I hear her very obviously and loudly complaining to the customer behind me, about ME! I couldn't believe it. I had never experienced anything like that. The way she acted was so unfortunate. I understand that they were obviously short staffed. However, there are ways to let people know that you are short staffed, or that you're behind. There are ways to talk to customers, as I feel most people are more than understanding these days. Not that Popeyes is the most well run establishment in general, but this was horrible and I know I will absolutely never, ever go back there.

Melinda

I wish I would've read reviews online before deciding to order from here. Waited in line for almost an hour to get the absolute Worst quality chicken I have ever received. Old, so hard you cant even bite into it, way overcooked and not warm. I can't believe someone thought that this would be ok to sell. It boggles my mind that the line was as busy as it was. Just terrible. Never again at this location.

David Jung

Absolute trash. Ordered ahead online , wasn't ready the at time. It was 12pcs order employees put in the box only 11pcs, and by the time we finally got our food it was not spice. They don't answer the phone. I understand being understaffed but warn people don't ordering online!

Sammy T Ashu

Quality snack, sweet ball shrimps, well dried fries as a love it at a very moderate and affordable price. Its a delicious something you all wanna try trust me 😋😋😋😋😋