Hi! Perhaps I can shed some light on why the oil change sometimes takes "hours". Even though the clock starts from the time you arrive and the repair order is completed, unfortunately, depending on the volume of work that's already in the shop, it is not uncommon for the first half hour to pass before your car's brought into the shop. Once assigned to a tech, the actual oil change takes about 10 to 20 minutes depending on whether your model has a convoluted undercarriage undertray or not. "Where the does the rest of the time go?", one might ask... Your complimentary multipoint Inspection! Between inspecting brakes, steering and suspension and undercarriage parts, fluid levels, tire pressures and tread thickness and other sundry items that may be of import, quite a bit of time is expended compiling a concise status report... ...a bit more time if parts and labor estimates are warranted. This can take 10 to 30 mins. This is how oil changes can take up to 2+ hrs. I hope this helps.
Agreed timing is everything but sometimes even that does not matter I've had it both ways
Depends on when you go. If you grab an online appointment I'm usually in and out in an hour.
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