Worst customer service ever

Dawn Berthal | Oct 6, 2018 | Category: Store

NTTA Customer Service Center - Plano - All questions

Address: 5900 W Plano Pkwy, Plano, TX 75093, USA

Danielle Broussard | Oct 6, 2019

Wouldn't take my divorce papers showing I no longer one the vehicle. Now want to charge me $700 in tolls and fees for a vehicle I no longer own . And yes the dmv is aware I no longer own the car. Tollroad is a private agency they only care about dollars. My court signed documents should've been efficient.

Steve Voegele | Oct 6, 2018

Terrible customer service. I have had my toll tag for several years and recently received a toll bill by mail. I believe they are attempting to charge me twice. Charging my toll tag and also a mailed bill. Customer service was a waste of time and very frustrating.

Dawn Berthal | Oct 6, 2018

Usually when you're going through a divorce though your brain is pretty much scrambled eggs going through everything else

Kathy Sontag | Oct 6, 2018

If you lost the car in the divorce you should have immediately went to the dmv and had your name taken off the title.

diamnd gee | Oct 5, 2020

I'm late to this forum. However, I was wondering if you got the car title transferred at the time of the divorce. In many states a court decree for property does not exempt or preclude the parties from transferring titles/ownership through the states mandated protocol.

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