Does anyone ever answer the phone? I've been trying to get ahold of this office for literal hours but all it does it ring endlessly. Seems you need a new front desk person who can actually do their job. Someone needs to get in contact with me ASAP O

Katt Harris | Oct 4, 2021 | Category: Urgent care center in Las Vegas, Nevada

CareNow Urgent Care - Cheyenne & Durango - All questions

Address: 8300 W Cheyenne Ave Suite 105, Las Vegas, NV 89129, USA

Bernadette “Queen Bee” | Oct 4, 2021

No! I have been trying to get ahold of some all day. Then when someone finally answered I was told they were to busy to speak with me & I had to come in to the office

F K | Aug 5, 2022

I called and got an immediate response by a cordial, friendly person

Nick Voss | Dec 8, 2021

I wouldn't count on it. Called upwards of ten times with no answer. There front desk person (the one working in the evening on 11-9-2021) is horrible, rude, flippant, disrespectful, and literally ignored the ringing phone the entire time i was there, even when there was only two people in the front waiting area and no one demanding his intention. Seemed more concerned with watching Shrek (the movie they had playing in the waiting area).

CareNow Urgent Care - Cheyenne & Durango | Oct 4, 2021

We are committed to the satisfaction of our patients and want to apologize for any issues you experienced regarding wait times and access via phone. We are currently experiencing a very high volume of phone calls as well as walk in patients and we are actively reviewing options to improve access. Your feedback will help us improve.

S Hojjat | Oct 4, 2021

I had the same issue but was able to get a hold of someone in time. The front desk staff seemed beyond busy so I would not put that on them.

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