I have been searching the website for a field to put in a maintenance request. Am I overlooking it or is it not possible to do on the website?

I was given a thing when i moved in that was a maintenance request, we turned it in but nothing. It wasn't until i went up to the office and made it there with one of the office ladies who actually logged the request in. Got back within a day. So if you can't find it within any papers they gave you or online, id just go up to the office and make the request there

Best way to get anything done if you need something is go to the office they are very helpful