Call Holiday inn Corporate
Use Google reviews and IHG reviews, they charged my card twice, I had to file a dispute with bank & show proof of both charges. Our stay there was a nightmare & never again will we stay there. I had many complaints, however their management was helpless. Maybe ask another Holiday Inn for their corporate office address & phone number. Good luck, although I was not able to file a formal complaint with their headquarters or management main office, but I made sure to spread the word because no guest should have to go through that awful experience after paying top dollar. It's supposed to be a relaxing stay not put guests under distress as they did for us and many others. Also contact Anaheim Better Business Bureau or Chamber of Commerce.
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