Holiday Inn Express Fullerton - Anaheim, an IHG Hotel

Kathy C. Parker

Gentleman at the counter was pleasant and professional and got us registered quickly, which is nice after a 6 hour drive. Lobby alway smelled fresh, unless it was breakfast time, then it smelled like bacon and eggs. The complimentary breakfast has a lot of choices: pancakes, scrambled eggs or omelets, bacon, sausage, oatmeal, cereal, cinnamon rolls, orange juice, coffee, yogurt, fresh fruit, bagels and more. No screens on windows, so we could not open the windows to let cool air in. No fan in bathroom, which is a must. Wifi was super slow or did not work. When I booked room, I asked to be away from elevator, we were 2 doors from it. We had to call room service for an issue and they responded very quickly. Yes, I would stay here again.

Andrew Dogan

Stayed for four nights on a short family vacation. Pros: recently remodeled rooms, friendly staff, decent breakfast. Cons: not enough staff to keep the hotel clean; there was a horrible vomit smell near the elevator for almost three days of our stay, pool water was cloudy and full of debris throughout our stay, a used bandaid was stuck on a table by the pool the entire time we were there, and due to hotel allowing guests of the shady Howard Johnson next door to use the hotel’s pool all of the pool towels disappeared. I think the employees are trying but the hotel’s management could do better to pay employees a livable wage as to not have a staff shortage and properly clean and maintain the property to the brand’s standard.

OncRN

Came to this holiday in location for a conference and we were pleasantly surprised with the cleanliness of the hotel and the friendliness of the staff. The rooms are excellent, the beds are very comfortable, and the shower is amazing! I would definitely stay here again!

Clarissa Tuinei

Very upset that we have been staying here on the 6th floor without an elevator. They keep saying it will be fixed and has not happened. It is upsetting and hard for us to climb up these stairs and I have also seen an old disabled lady struggling to walk up the stairs. So you know they are not cleaning the rooms because how do they bring the carts up. They only offered us a 20 dollar discount. On top of that the swimming pool heater is out. Worst stay ever!!!