Need a passport for Tuesday 2/25/2020. Mine expired 2/21 2020.
I got there a little early for my 10am appt. On Tuesday with my two children. Went through security, went right up to the avaiable window(no lines) and was done so quickly. I had all my documents and paperwork along with photos, but made a few mistakes that he had me fix and was told to come back in two days or have it mailed in two days. I chose the mail because i didn't need them till the week after and it's over an hour away. Friendly and easy! 100 times better than going to the post office or library.
Appointments line is same for walkins. Be mindful though. Walkins are for travellers leaving within three days or required to submit passport for Visa or for school trips etc. Whatever the case maybe you are required to provide evidence. Its advisable to print out. Also note that they dont do walkins after a certain time. If my guess is correct not after 1pm
There are two lines but the second line was if you needed to bring back further documentation. The other line is for appointments
I dont think you can do a walk in but i made an appointment and they directed me to a line full of people, you wait in line to be called and a lady chexks everything and if you dont have everything they send you away. After you wait to get to the lady and show her every thing she twlls you to sit and you wait to get your number called and you show another person all yoir documents.
Thanks! Your answer is awaiting moderation.