Do you have to have an appointment for the Monday microchip thats from 12-4pm?

Yes you need appt

Call them. Keep calling until they finally answer the phone.

I suggest that you call them these staff members stay very busy. Keep calling, like the old saying goes... IfAt First You Don't Succeed; Try, Try Again. They will answer every question you ask with detailed answer's and referrals if they cannot help they are very Nice, friendly and a blessing to you're animal's needs and your financial aid services if applicable.

I sorry I don't know. Just give them a call.