hello, good afternoon, I have a reservation with you but I would like to know if you have a transportation service to the parks

They do have service. The exit is next to building 3. The cost is even in the resort fee.

By chance they have transportation from the airport to the hotel ... thanks

Si. Vacation village parkway does have a transport shuttle to Disney World & Universal Studios Gratis.

I do not speak Spanish

They do not have the service but the buses pass nearby that are free. Likewise, I recommend that you rent a car from the airport, it is better. Likewise, go with the largest group to occupy the car and divide the payment of the parking lot, which is expensive.

They do not have