Does anyone even work? Why does no one answers the Damn phones just to make a appointment?? I been waiting for someone to answer for 10 min now. It's like this every time😒

Crystal Clevenger | Oct 2, 2018 | Category: Medical clinic in Mesa, Arizona

Village Medical - All questions

Address: 6820 E Brown Rd, Mesa, AZ 85207, USA

TheCorbitts | Oct 2, 2018

The phones are answered at a different central location. One place for all locations combined.

Marji Lent | Sep 24, 2022

They suck, find a different DR where you can actually speak to someone in the office.

vickie kersey | Oct 1, 2020

Well it is because there is only one place that all the calls go to to make appointments, which deals with all the offices. Some days it takes longer, others your the first person. I admit, one day I drove to the office because it was taking forever to be answered.......Their phones were down.

PJ A | Oct 1, 2020

Yes first of all have patients, not the kind of patients that they see LOL and secondly it all calls go through a central phone system so please don’t blame the staff at Dr Metzger’s office, they have always been wonderful and very efficient and kind, Unlije someone else, I have always gotten clear concise and very well explained answers to any questions that I had. Perhaps that person is not asking in the correct manner. I thank God for them. My entire family goes to their practice. They are one in 1 million in today’s medical ways.

Erin P | Oct 2, 2019

I have very had time getting answers also. I've called many different times.

Lawrence Brown | Oct 2, 2018

Call now, they're usually more available in the afternoon.

Joe Cerino | Oct 2, 2018

I would call at 1 p.m. when they get back from lunch you might get answered faster, it's way busier in the morning.

Dan Hilton | Oct 2, 2018

I've found calling right after lunch, right at 1 helps. But I don't think I've ever had to wait that long. Calling first thing in the morning when everyone else is trying to do the same is the longest wait though...

Sonia L | Oct 2, 2018

They're usually very busy in the morning. I'm sure they'll be with you in no time 😊

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