I ordered online and get them within 2 weeks.
Hello Kimberly, Please reach out to our Customer Service team through the Live Chat on our website and provide your order number and let them know you have not received your package. They will look into the status of the orders for your school and your individual order and can provide you with an update.
They took my children pictures on 8-24 of this year I called the a week ago and got my pictures yesterday
I know on their site they said to be patient on delivery time . With covid restrictions things are taking a little longer to complete.
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