Costco Vision Center

Marjo van Dijck

I had an appointment yesterday. I walked in this little cramped space. I saw four people without a mask, including the receptionist. I was asked to give my personal info verbally, name, date of birth telephone number and address, for all to hear. The walls are filled with paper files. The whole appearance is dinky. If no money is invested in digitizing the system, in 2022, it makes me wonder if there has been any money invested in equipment and professional training. I cancelled my appointment.

Kimberly Taborn

My husband and I have shopped here for years. The store itself is fine, however, the optical department is really sloppy when it comes to addressing customer needs. I literally called them for five days with no answer. Upon contacting administration, I was informed that the only thing that could be done was to transfer me back to continue waiting for a response. Please do not waste your time or dollars here.

AJ P (ScraftyGuy)

I see others posted on here about Dr. Mauro as well. She taught me a good bit about my eyes, was quick and efficient, and was kind and friendly. I will go back to her next time that I need an eye exam. The receptionist was also very sweet. I can tell that they have both been doing this for awhile. Dr. Mauro said she has been here for 18 years! Afterwards I ordered new glasses inside, and the salesman that I worked with was patient with me (I was a little disoriented after my eye exam) and had a lot of jokes too. Funny guy. He was trying to sell me glasses in bulk. 🤣 Honestly I didnt value my costco membership very highly until this experience yesterday. It doesnt seem to save me a lot of money compared to lidl, but the eye care associates there are pretty cool.

shannon hester

Jennifer was excellent in helping me with my glasses!! 👍🏾👍🏾 I learned a lot from Dr. Mauro that I had no clue about... outstanding service!