Yes, there is a spiciness scale that starts at "Country" followed by Mild, Medium, Medium+ (not actually on the menu but available), Hot, X-Hot, and "Howlin". Country has no spiciness
Yes absolutely. The mild is not very spicy but they also have "country style" which doesn't include any hot seasoning at all.
You can even get no heat.
Yes
Yes they have a scale of hotness you can choose from. I'd get a little spice though if I were you. Adds to the flavor if you can eat it. I had medium and it was spicy but not deadly. Anyway here's a link to their menu with the scale: http://www.howlinrays.com/menu/
Absolutely. Very helpful, friendly staff with Specific levels listed on menu.
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