I make a biweekly payment of 252.86 for my Toyota Rav4 2020. That would come to (most months with 2 payments) $505.72. But my statement only shows that I pay $499 and change. I called customer service and no one is getting back to me. HELP!

I would submit proof of my 2 payments per month to the business manager and request an explanation why im not seeing the correct payment posted Per month and indicate in my letter i will make no further payments until someone explains the discrepancy..i guarantee you will get a answer from billing asap!

Anges, sorry for the delay we are looking into your account and hopefully have full answer to assist you with your question. Toyota of Hackensack

That is a terrible response you don’t stop making payments because that will ruin your credit. Contact the dealer and or representative that set up your payments for you to assist.