Well I dropped my brand new car off to get fog lights installed and they ran it into another car. They fixed it, but it took a week. My dashcam video showed them talking on their phone while driving my car.
I haven't had a problem with them in the nearly two years I've been going and they are nice.
If they cause a mistake, like a "parking brake malfunction" when you were having them check something else out, they will charge you for a car rental if they don't physically replace a part in the car. So expect random charges they won't take care of cuz of fine print in the warranties.
Very good and well organized shop. They time stamp everything and explain replacement parts needed, and why. This is called great Customer Service!!!! 🚗
I have not had a problem with the service department. Call ahead to make a appointment.
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