MedExpress Urgent Care

Category: Urgent care center in East Arlington, Jacksonville, FL

Address: 11985 Atlantic Blvd, Jacksonville, FL 32225, USA

Phone: +19046421217

Opening hours

Sunday: 8AM–8PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–4PM

Thursday: Closed

Friday: 12–8PM

Saturday: 8AM–8PM

Reviews

Sarah McBee

Sep 28, 2022

The staff were very kind and welcoming. They let me know that there would be a little bit of a wait while making sure I knew I’d be well taken care of. I appreciated the communication and the effort that was put in to provide the best possible experience.

Corey Julius

Sep 19, 2022

Called to be seen and there wasn't even a provider working? This is completely unheard of.

Lindsay Berry

Sep 16, 2022

I can’t understand the negative reviews. This place was great when I went in earlier this week for a Covid test, which turned out to be some nasty viral infection. In the area, I went to care spot and they were fully booked and wasn’t exactly a walk in. This place took me in happily and I got the care I needed. Thank you to the staff here. I will be back, but hopefully not too soon 😂🙏

Anthony Riley

Sep 15, 2022

Very very very slow service

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Questions & Answers

What is the cost for a test without insurance

Jess Kowalchick | Aug 30, 2022
Larry Griffin | Aug 30, 2022

I don't know but come prepared with a mask their covid nazis there.

Can you do X-rays here?

Debbie Mossman | Jul 31, 2022
MedExpress Urgent Care | Jul 31, 2022

Thanks for your question! All MedExpress centers are equipped with high resolution X-ray capabilities. However, MedExpress cannot complete requests from a non-MedExpress provider. If a MedExpress provider needs an X-ray to help confirm diagnosis we able to perform this service on-site. Thank you!

Can I walk in if I'm sick?

Rachel Cook | Dec 3, 2021
MedExpress Urgent Care | Dec 3, 2021

Great question. Once you arrive at your local MedExpress center, please call the phone number on the exterior building signage. Our team will register you from the comfort of your vehicle and bring you into the building when they are ready to treat you. If you do not have a personal vehicle, please let our front office team know and they will be happy to accommodate you safely.

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What types of COVID-19 testing does MedExpress offer?

MedExpress Urgent Care | Sep 29, 2021
MedExpress Urgent Care | Sep 29, 2021

MedExpress is offering COVID-19 evaluations and testing at designated centers to help support our local communities' health care needs amid the pandemic. In order to ensure individuals receive the highest-quality care and treatment, all individuals seeking care at MedExpress for known or suspected COVID-19 cases will receive an examination by a MedExpress health care professional who will determine if testing is needed and which testing method may be most appropriate, including rapid antigen and laboratory send-out PCR COVID-19 testing. Please note that for the most accurate COVID-19 test results, the CDC and the American Academy of Family Physicians (AAFP) recommend that individuals who are not showing symptoms, but who have had close contact with an individual who has tested positively for COVID-19, wait five to seven days after the known exposure to get a COVID-19 test. Additionally, the CDC and AAFP recommend self-quarantining for 14 days after a known exposure to COVID-19, even if no symptoms are present.

How long does it take to get covid test results?

Jonathan Muniz | Sep 29, 2021
MedExpress Urgent Care | Sep 29, 2021

Good question. Timing may vary depending on the volume of tests being performed by our commercial lab partner, but, at this time, it currently takes around 3-7 days for patients to receive send-out laboratory results. If you were tested at a designated MedExpress testing center and are awaiting your results, a member of our team will call you once we receive the results.

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How do I pay my bill?

MedExpress Urgent Care | Sep 29, 2021
MedExpress Urgent Care | Sep 29, 2021

You can pay your bill online by visiting our Bill Pay Portal on our website. You’ll need to know your quick pay code, which is located on your patient statement at the top right of the page. For more details or to direct questions to our customer service department, please visit the Pay My Bill section on our website.

Does MedExpress offer a telehealth option?

MedExpress Urgent Care | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2021

Yes, MedExpress is proud to offer patients the option of a Virtual Visit. Speak with one of our providers from the comfort of your home with secure video conferencing. All appointments subject to availability. Patients must be physically located in states where service offering is available in order to utilize this service. Please be advised that some illnesses and injuries are more appropriately treated in-person, and you may be asked to visit a MedExpress center in-person or directed to another health care provider or facility, when appropriate. Please visit our website to learn more about this offering.

Can MedExpress write prescription refills?

MedExpress Urgent Care | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2020

Prescriptions require a visit with one of our providers, and we may potentially prescribe limited prescription refills. However, we cannot provide refill prescriptions for controlled substances or birth control.

Does MedExpress make referrals to other healthcare providers?

MedExpress Urgent Care | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2020

Yes. MedExpress can help with referrals to other healthcare providers, such as hospitals, specialists, and primary care physicians (PCPs), after treating you as a patient. We want to make sure our patients get the follow-up care they need. However, it’s important to know that we’re only able to provide referrals if our provider deems it appropriate for the patient’s condition.

Does MedExpress offer STD/STI testing?

MedExpress Urgent Care | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2020

MedExpress can provide initial STD testing at all of our locations.

Does MedExpress provide gynecology care?

MedExpress Urgent Care | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2020

MedExpress does not provide routine gynecological or OB care, which includes conducting ultrasounds and prescribing birth control. However, we can conduct pregnancy testing after a medical evaluation and provide medical treatment to pregnant women who are being seen for a minor illness or injury.

Does MedExpress provide mental health services?

MedExpress Urgent Care | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2020

If you’ve visited us as a patient, MedExpress can help make a mental health referral for new symptoms, but we also encourage you to reach out to community resources. If you have insurance, the 1-800 number on the back of your card will connect you with someone who can help with in-network referrals.

Does MedExpress offer physicals?

MedExpress Urgent Care | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2020

MedExpress provides convenient and affordable physicals for a variety of reasons, including school physicals, sports physicals, daycare physicals, DOT physicals and work-related physicals. Please visit our website for specific information related to your needs and availability in your area.

Does MedExpress treat chronic conditions, such as diabetes?

MedExpress Urgent Care | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2020

Our full medical team will gladly evaluate anyone in need of medical care and help decide the best plan of treatment. However, chronic medical conditions are best handled by a PCP, who can offer a long-term treatment plan. It’s always important to remember that if you think you are experiencing a medical emergency, call 911 immediately.

Does MedExpress conduct eye examinations?

MedExpress Urgent Care | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2020

Our providers do not prescribe glasses or contacts. However, our full medical team can help with eye-related illness or injuries, such as pink eye. If further specialized treatment is needed, we can refer you to an eye specialist.

Does MedExpress treat dental issues, such as tooth aches?

MedExpress Urgent Care | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2020

For dental pain and tooth aches, our providers can evaluate you and may prescribe antibiotics, if needed. From there, we can refer you to a dentist, as they are the best professionals to consult for any dental needs.

Does MedExpress offer vaccines and immunizations?

MedExpress Urgent Care | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2020

MedExpress offers many immunizations for adults, including the flu vaccine and Tdap (tetanus, diphtheria, whooping cough vaccine); however, there are some regional variances in vaccine availability. It’s always best to call your local center first to see if the immunization you’re looking for is in stock. As for children, MedExpress does not provide routine child immunizations with the exception of annual flu shots (for children ages 4 and older) and tetanus shots (if needed due to an injury).

What type of services and treatment options does MedExpress offer?

MedExpress Urgent Care | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2020

MedExpress treats a wide variety of injuries and illnesses, including sprains, flu, skin ailments – such as poison ivy and cellulitis – urinary tract infections, strep throat and more. Our centers have the necessary equipment onsite to provide top quality care. If deemed necessary, our medical professionals can complete X-rays, laboratory services (such as strep tests and urinalysis), EKGs, stitches and more. For a complete list of all our offerings, please visit our website.

Does MedExpress treat patients of all ages, including infants?

MedExpress Urgent Care | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2020

MedExpress’ providers will evaluate and treat patients of all ages, including infants. Depending on the presenting symptoms, infants need to be directed for further evaluation, but our team of clinicians can help to determine the best plan of treatment. While MedExpress will evaluate anyone – regardless of age – who visits one of our centers, our providers may decline to treat infants (6 months or younger) and refer them back to their pediatrician or ER, where they can receive the best possible care.

Does MedExpress accept VA benefits?

MedExpress Urgent Care | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2020

MedExpress is proud to be a VA authorized urgent care provider. If you opt for self-pay, you will be required to pay at the time of your visit either with cash, check, debit card or credit card. At this time, MedExpress does not accept CareCredit.

Can I still visit MedExpress if I don’t have insurance?

MedExpress Urgent Care | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2020

Yes. For those without insurance, self-pay services start at $119 - $139. The price of self-pay services will depend on where your center is located.

What insurance does MedExpress accept?

MedExpress Urgent Care | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2020

MedExpress accepts most major insurance plans to help patients avoid out-of-network costs, but in-network plans can vary by location. For additional information regarding your specific plan and coverage, such as co-pays, deductibles, or co-insurance, please contact your insurance provider directly.

How much does a typical visit to MedExpress cost?

MedExpress Urgent Care | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2020

The cost of a visit to MedExpress varies based on the services you receive and the specifics of your insurance plan. MedExpress accepts most major insurance plans to help patients avoid out-of-network costs and also offers affordable pricing for those without insurance.

When is MedExpress open?

MedExpress Urgent Care | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2021

Our centers are open from 8-8 every day, no appointment necessary, except for a few holidays to give our team members the opportunity to spend time with family and friends. We recommend that you visit our website to check your nearest center's listing for exact hours before visiting.

Do they take blue cross blue shield

Cindi Friend | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2020

Hi there - MedExpress accepts BC of Northeastern Pennsylvania, Capital BC, and Highmark BCBS.

Do they take walk ins

karen hodges | Sep 29, 2020
MedExpress Urgent Care | Sep 29, 2020

Yes! MedExpress is open 8 am - 8 pm every day.

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Do I have to be insured to be seen

Timothy Thornburg | Sep 30, 2019
MedExpress Urgent Care | Sep 29, 2020

Insurance is not required to be seen at a MedExpress center. For those without insurance, self-pay services start at $139 for Florida east centers.

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