Steak & Shake has very poor service. Yes, food is made fresh but often sits waiting to be brought to table. People have to wait to ask for drink refills, napkins, etc.....then wait forever to have them brought to you. I personally no longer go to this particular Steak'n Shake. I go to one off of Mexico Rd or the one on Jungermann.
Food is cooked fresh.
They make food as orders come in. It's just Steak n Shake. Been years and multiple ones.
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