See answer below. Be sure to keep an actual copy of the letter you send requesting repairs (dated, signed, sent to who you pay the rent to, and by a trackable form of delivery like certified mail, return receipt requested). You also need to be paid up on the rent. If you have a TAA lease, look at #26 and #31 of your contract. Call us at 214-823-2733 if you still need info. Also, see www.txtenants.org.
Send a written notice signed and dated with a deadline of at least 7 days for them to fix the issue. That's the first step. Make sure you send it certified with a return signature, that way they can't say they never received it.
Call or attend Texas tenant Assn; they will be able to assist you in this matter.
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