Promise House Inc.

Category: Non-profit organization in Dallas, Texas

Address: 224 W Page Ave, Dallas, TX 75208, USA

Phone: +12149418578

Opening hours

Sunday: 10AM–7PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: Open 24 hours

Reviews

Lovine Garza

Aug 22, 2022

Worse place you could go to for help… they literally only are looking to get a check from the state which is why they only care for children who are in cps or women who are in the extended care of foster care

Saint Devyn

May 2, 2022

After spending around six months at the Promise house's Wesley Inn, I witnessed unfair treatment to numerous girls coming in needing help and being forced right back out when they did the slightest thing to upset any of the staff. I will admit that I was treated with kindness and for the majority of the time, with a favor that none of the other girls seemed to be granted. It was only after I started to speak up for other clients that I started to run into problems. But before I touch on those, I would like to address the food issue. Promise house does not allow it's clients to receive food stamps when living in the house because the state pays them to feed the clients. And yes, while the first few months were fine, there were a decent amount of groceries for me being the only resident, as soon as there was another client moved in the fridge was always empty. The pantry held nothing but uncooked pasta noodles and canned vegetables. They say there is another fridge for client dinner but clients are not allowed into it, though the staff is sure to have whatever they want to eat bought and stored in it. Now, all clients would be forced out of the house by 7am each day, regardless of any circumstances, when I myself would previously be allowed to stay in the house all day before I had employment. They then announced that they would no longer be doing daycare pick up, which added another 2 hours onto everyone's time out of the house as we all relied on public transportation. They did not care if it was cold, if the kids had no stroller or no where to go. The mothers (you have to be 20 and under to stay here, mind you) just had to "figure it out" and "take care of business." A particular staff member named Trina had an issue with one of the girls because she would be around five minutes late for day care runs in the morning and so this woman took it upon herself to start picking on the mother, and falsely accusing her of not taking care of her child properly. Even going as far as to threatening her with calling cps for absolutely no reason. This client was ultimately kicked out for "not having a job" when she was still well within the grave period to do so. I was kicked out not much later for a reason which is still unclear. I was first told it was due to me breaking a compliance policy, which they explained was because I gave the previously mentioned client the number of our programs supervisor. Though I was originally never told that was not allowed. The reason changed again to enticing drama, annoying the head staff and then because I broke confidentiality by telling a previous client about a current one.. When the two of them had met before and talked amongst themselves. I'd witnessed another girl come in and be put out within a week simply because she wanted to question the unreasonable rules, regardless of how respectful she had been when doing so. The case manager Keosha seems incredibly kind and helpful until her project manager Reshuna Morrow has something to say about a client. These two along with Trina are incredibly unprofessional and ridiculously rude to young women who are in need of help. This should be nothing but an absolute last resort, because even if you do move into promise house, you'll be kicked right back out within a month if you are not quiet and compliant.

Bertha Montelongo

Apr 8, 2022

Restore restore restore

Trinity Jones

Dec 19, 2021

This place is living proof of false advertisement. If you’re trying to attend the parenting side of promise house, DON’T. They lie on you with the potential risk of your child being detained from your care, they do not assist you with life skills incase you’re in need of those when you attend the program, you’re forced out the house from 7AM to 5pm. It was so hard being in the cold with literally no stroller or anything. You’re supposed to “find a job or handle business”during these hours, but, after you handle your business if it’s not 5 pm you’re not getting inside the building. They kicked me out within a week of being there because I’m in “the care of the state” when I explained my entire situation to them over the phone when I was calling to see if I can get in. They knew I was in extended foster care but they were under the impression that they’d be getting a check for me, which is why I let me come in the first place. They realized no money was involved so they made an excuse to let me go. Overall this place is terrible and they don’t even provide what they say they do 0/10 do not recommend

Thanks! Your review is awaiting moderation.

Questions & Answers

I'm 21 & pregnant & homeless. Do I qualify to be accepted into the promise house?

TheLifeOf Jailyn&Ryland | Oct 6, 2018
Jarett Wilkins | Oct 6, 2018

That's your answer Nini?

Read More

My mom neglects me an abuses me emotionally an mentally an VERBALLY an im scared physically she has hit my older sisters an they are not stableshe kicks me out when she wants Im 17 Ill Be 18 Soon an thinkin aboutsuicide am i able to stay here ??

amoshon rattler | Oct 6, 2019
Yeneka Younger | Oct 6, 2019

Yes n please know that you are loved and not along. Let the other person said call the suicide hotline for help. Be the Queen you were born to be and you are worthy.

Read More

I'm looking for a attitude adjustment program for my 9 almost 10 year old. For like a week is there any recommendations? I heard of the promise house but as I keep seeing it's for homeless under 21. We called the juvenile but they don't have program

loni sanchez | Oct 6, 2018
Mama Judah | Oct 6, 2018

I don’t recommend you sending them here. When sending your baby as horrible as they may act they are being open to getting sexually abused and treated unfairly and not attended to as you would in the safety of your home away from complete strangers, men and drug addicts . Please don’t send them here

Read More

Can a 16 year old alone been homeless her whole life no family guardians or freinds never been to school no papers be eligible I need somewhere to stay immediately

Dejinae George | Oct 6, 2019
DJ Harley | Oct 6, 2019

Honestly maybe you'd just have to call & ask them cuz they have kids staying there & all different kinds of programs but it's all up to the staff & coordinators

Read More

Me and my brother have no where to go. He is 17 and I am 14. Do we qualify to stay there?

Traveler_The | Oct 6, 2019
Marissa Lopez | Oct 6, 2019

Call and ask them. It would be the only thing you could do. Please let me know what they say. I can probably try and help find some places

My granddaughter is 19 year old and pregnant and homeless will she be able to qualify to come to your home

Alice Caldwell | Oct 6, 2019
James Oliver | Oct 6, 2019

If she has nowhere else to go she will be eligible to go if not im sorry

Hello i am 18 and homeless i am looking for a place to stay that also help me move foward in life do i quialify?

Little Aley | Oct 6, 2019
Dr Groce | Oct 6, 2019

You should be able to. Its for girls, boys, and lgbtq+

Do you have felonies that are being released from prison that has to wear an ankle monitor?

robbe Perry | Sep 21, 2022
Jen Lomax | Sep 21, 2022

This is a shelter for kids in the foster system.

Do yall have wifi at yall house

Jay Buchanan | May 8, 2022
Jose Olivo | May 8, 2022

Nope

Read More

I'm 22 years old can I be accepted into the shelter?

horatio rainey | Jan 8, 2022
Patsy Rodriguez | Jan 8, 2022

I believe they only allow up to 21 years of age. However, they still maybe able to assist you in some other way. I would reach out to them. Best of Luck!

if im going to the shelter with my boyfriend would we have to sleep seperate or can we sleep together ?

julissa risley | Oct 5, 2021
Nathan GrandMaster K (GrandMaster) | Oct 5, 2021

Promise House is a state run facility. You could only go there if you are a juvenile or placed there by the state. Males are kept separate from females.

I'm 18 and could be getting kicked out of my house. My parents are against lgbtq people and sooner or later they will found out about me. I go to community college and am looking for a job to support me but if I end up homeless do I qualify to stay?

Yajaira Barron | Oct 6, 2019
Dr Groce | Oct 6, 2019

Yes you do

I have a son that needs assistance with life skills. He is soon to.be an expected father. Would he be able to get assistance . He is currently homeless.

Stephanie Taylor | Oct 6, 2019
Stephanie Taylor | Oct 6, 2019

He is 24 what is needed for assistance

Read More

Hi I have a friend who needs a place to get things together ..what all is needed for her to qualify

Sai C. | Oct 6, 2019
Margarett Handy | Oct 6, 2019

It's for youth only up to 17

Read More

What time should I arrive

HOT101- ThabeaT | Oct 6, 2018
Rainbow Sand | Oct 6, 2019

Anytime there open 24/7 but I think they’d prefer around 8? I don’t know I’m arriving at 9:16 sooo

I'm 21, pregnant with my third child and married and homeless do we qualify?

megan Barnett | Oct 6, 2018
Dede J | Oct 6, 2018

Just you and your badys your husband have to get connected to westly inn they're at the Promise House for men or boys

Do the apartments through the transitional housing do rental history?

Crystal Jones | Oct 6, 2018
Mose Jones | Oct 6, 2018

Yes I think they do

I know they do transitional housing , are u able to get accepted into the apartments with an eviction?

Crystal Jones | Oct 6, 2018
Mose Jones | Oct 6, 2018

Yes

Hello. I need a place to stay in Dallas for a few days. I don't have any family or friends there. What can I do ?

Yaniel Torres | Oct 6, 2018
Rainbow Sand | Oct 6, 2019

Well you can do walk-ins here so I would suggest taking a bus maybe to the promise house

My son has a drug addiction he's 24 and has asked me to find him a treatment center that will help him get his life right can you help?

Cathy Helms | Oct 6, 2018
Richard Springer | Oct 6, 2018

There are centers in and around Dallas, but Promise House isn't one. It's a shelter for runway or homeless youth under 21.

Read More

How is this place is it good place for kids

laresha springer | Oct 6, 2017
Willie Gutzler | Oct 6, 2017

Can you play feelball

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places