Just moved to a new complex and haven’t had hot water since the last apartment complex I lived in. I’ve put in multiple work orders and nothing has been done. What should I do?

Kenny Webster | Sep 28, 2020 | Category: Non-profit organization in Dallas, Texas

Texas Tenants' Union - All questions

Address: Dallas, TX 75357, USA

Ruth Harris | Sep 28, 2020

Yes. I agree you should go to a workshop meeting to get the correct information in going forward with the water issues. I went and educated myself. Also you should join as a member like I did.

Texas Tenants' Union | Sep 28, 2020

If you haven't yet sent a letter requesting the repair by certified mail or another trackable form of delivery, dated, signed and sent to who you ordinarily pay the rent to (usually the onsite manager) that should be the next step. If you signed a Texas Apartment Assn lease, look at #26 & #31 of that contract. If you need more info, call us at 214-823-2733 or (if you are in the Dallas/Fort Worth area), come to a free tenants' rights workshop. https://txtenants.org/tenants-rights-workshop-info/

Kenny Webster | Sep 28, 2020

Complex doesn’t have forms. Only online maintenance request. Does that count as written?

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