I have 3 months..the same problem and not doing nothing with the person down stairs, all time slap doors make too much noise. In the middle night now have write about the problem in the pice paper..and I know they're not is the police station

Aurora Are you still living in these apartments???

Hello Ms. Lopez, Please contact the leasing office as we can address your noise compliant. Thank you

I suggest you to start recording and sending emails to the landlord writing letters is not enough a email will last as proof of your Complaint and suffering it would not go on deaf ears see when you have documentation to prove it and they don't do anything about it they may be responsible to pay your moving fees or give you some type of restitution for what's going on if they don't do anything about it! You deserve a safe comfortable place to live as well!