After waiting more than 40 days we finally received the new peices of the bedroom but it also broken so could any one tell me what's wrong with ur products please??

Hi Madonna, I’m very sorry that the replacement we received and shipped today was defective. Everything that we receive comes directly from the manufacturer and is delivered still new in the box to our customers. We would never intentionally ship defective or damaged goods. All we can do is work with the manufacturer to get you non-defective goods and we will do that again with this new bed that we received. I know it is frustrating and believe me, it is equally frustrating for us because we have no control of defects or delays with the manufacturer and we want all of our customers to receive the products they purchase without any issues. We’ll be in touch Monday to try to get this resolved. I’m very sorry again for the inconvenience Ms. Huff, I also apologize for the delay in your replacement. With special orders, we do not have any control over manufacturer’s stock and unfortunately the pieces that needed to be replaced on your daybed were backordered for an extended time

I used to have all positive feedback on them, but not anymore! After waiting for 5 wks for my daybed (they said 7-10 days) the support slots broke and I couldn't sleep in the bed for over 6 wks , due to very poor customer service, and supposedly the manufacturer wouldn't/couldn't ship.