i was overcharged for things not done in december, i have called numerous times and they hang up on me instead of having someone call back.

I had a horrible experience with them in February. I thought they were an "emergency hospital" which they are not but they charge as if they are. I'd like to talk to you about them because I am furious and quite bewildered as to what actual treatment did my dog get for $2100. He was there less than 15 hours and died there of cardiac arrest. $300 for CPR. Criminal to take advantage of people at their most vulnerable

@ Patrick Frost, I wouldn't call someone wrong on a personal experience, that is super dismissive, and 300 dollars for failed CPR that is just wrong!

Not wrong they misdiagnosed my dykng cat on Christmas and let her freeze of hypothermia. I wrote to the office of the professionals they were investigated for two years and they were fined and found guilty. I’m glad they’re taking care of your guinea pig but they’re terrible heartless people and the woman Erin writes back generic messages that are hidden by yelp it’s a heartless creep .

You are all wrong..my Guinea pig is being treated there with hormone injections and teeth trimming due to an ovarian cyst..dr melrose is kind and taking good care of her..Mabye regular vets are bad but exotics seems very good