I am no longer a customer due to backend technical issues. I see online I can trade in my iphone for paypal reimbursement vs a gift card or new phone as I do not have and won't be using Verizon anymore. Can I do the trade in for paypal in store?

Correction: It is a trade credit through paypal not a reimbursement. My technical backend issues were well investigated and somehow because Verizon links accounts by SS # I still come up attached to my ex and we even got him on the phone to help. Example he uses Netflix and I don't but it kept prompting me for password yet it was not even on my phone. Also his data use was affecting mine and tested with my data off for 2 wks. And no we don't live in the same state.

I have never heard that before.

No